Ac65's Privacy Policy —
Committed to Protecting Your Data

ac65 A trusted online gaming platform in Bangladesh that places user privacy above all else. This privacy policy explains in detail what data we collect, why we collect it, how it is used, and what rights you have.

By using the ac65 website or mobile app, creating an account, or using any of our services, you agree to this Privacy Policy by agreeing to comply. Please read this carefully.

We believe you should have full control over your own data. That is why this policy is written in clear, straightforward language — so you always know exactly what we do with your information.

ac65 Two types of data are collected — information you provide directly, and information gathered automatically through your use of the platform.

Information you provide directly:

• Name, email address, and mobile number
• Date of Birth & Age Verification Details
• National ID or Passport Number (for KYC verification)
• Address & Location Information
• Payment method details (Mobile Banking/Nagad number)
• Subject of support team correspondence

Automatically Collected Data:

• IP Address & Device Information
• Browser type and operating system
• Which pages you visited on the platform and how long you spent on them
• Gaming Activity & Transaction History
• Login time and account activity

ac65 Your data is used solely for the following purposes:

Your data will never be shared with third parties for marketing or advertising purposes.

ac65 Never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Minimal data is shared with trusted payment gateways to process deposits and withdrawals securely.
• Legal Obligations: Data may be disclosed pursuant to a valid order from a court or government authority.
• Fraud Prevention: Data may be shared with relevant authorities to prevent money laundering or fraud.
• Technology Partners: Trusted technology service providers that support platform operations, all bound by strict confidentiality agreements.

ac65 The platform uses cookies and similar technologies. Cookies are small data files stored in your browser.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function properly. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: To understand how the platform is used, on a fully anonymous basis.
• Security Cookies: To prevent unauthorized access and fraud.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

ac65 Your data is retained only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected.

• Active Account Data: Retained for as long as the account remains active.
• Transaction Data: May be retained for up to 5 years to meet legal requirements.
• KYC Documents: For the period specified by applicable regulatory requirements.
• Closed Account Data: Deleted within the minimum required period after account closure.

Once the retention period expires, data is securely and permanently deleted in a way that makes recovery impossible.

ac65 Industry-leading security technologies are used to keep your data safe. Our security framework includes:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Regular third-party security audits and penetration testing.
• Two-Factor Authentication (2FA) support.
• 24/7 monitoring for unusual activity.
• Strictly limited staff data access and rigorous internal policies.
• Physical security of data centers and backup systems.

That said, no platform can guarantee 100% security on the internet. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

ac65You have the following rights regarding your information at:

To exercise these rights, please contact our support team. We typically respond within 30 days.

ac65 This platform is strictly for adults (18+). We do not knowingly collect data from minors.

Age is verified at registration, and anyone under 18 is not permitted to create an account. If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

ac65 We reserve the right to update this privacy policy as needed. If significant changes are made, you will be notified in advance via email or through the platform.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly and noting the "Last Updated" date.

If you object to the updated policy, you may request that your account be closed.

This Privacy Policy If you have any questions, comments, or complaints, feel free to reach out. Our privacy team is always ready to help.

We typically respond within 7 business days. For urgent matters, please contact our live chat support.